Cancellation & Refund Policy
⚠️ Draft — Bita needs to confirm the notice periods and refund amounts below, and a lawyer should review this page before launch.
Last updated: November 5, 2026
Private sessions
- You can cancel or reschedule free of charge up to [24] hours before your session.
- Cancellations made less than [24] hours before the session, or missed sessions, may be charged in full. [Bita to confirm]
- If we need to cancel, we will offer a new time or a full refund.
Workshops and courses
- Full refund if you cancel at least [7] days before the start date.
- Within [7] days of the start, we can transfer your place to a later workshop or to another family. [Bita to confirm]
- No refunds once a course has started, except where required by law.
Audio and digital products
Because digital files can be downloaded immediately, purchases of audio products are not refundable unless the file is faulty. [Bita to confirm]
How to cancel
Email bitawfg@gmail.com or message us on WhatsApp at +1 (619) 381-0828. Refunds are returned to the original payment method within [10] business days.